Cookie Policy

Version: 1.0
Effective Date: September 19, 2025
Last Updated: September 19, 2025

1. Introduction

This Cookie Policy explains how DIGISCALE TECHNOLOGIES (OPC) PRIVATE LIMITED ("Digiscale", "we", "us", or "our") uses cookies and similar technologies when you visit our website and use our web application platform (collectively, the "Service").

This policy should be read in conjunction with our Privacy Policyand Terms of Service.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
  • First-party Cookies: Cookies set by our website directly
  • Third-party Cookies: Cookies set by external services we use (like Google Analytics)

3. How We Use Cookies

We use cookies for several purposes to enhance your experience and improve our Service:

3.1 Essential Cookies

These cookies are strictly necessary for our Service to function properly. They cannot be disabled.

Authentication & Session Management

  • Purpose: Keep you logged in and maintain your session
  • Cookie Names: session_token, auth_state, csrf_token
  • Duration: Session (deleted when browser closes) or 30 days for "Remember me"
  • Data Stored: Encrypted session identifier, authentication status

Security

  • Purpose: Detect suspicious activity and prevent unauthorized access
  • Cookie Names: security_check, device_fingerprint
  • Duration: 24 hours to 7 days
  • Data Stored: Security tokens, device characteristics

3.2 Preference Cookies

These cookies remember your settings and preferences to personalize your experience.

User Settings

  • Purpose: Remember your language and interface preferences
  • Cookie Names: user_preferences, language_pref
  • Duration: 1 year
  • Data Stored: Language code, UI preferences

Notification Preferences

  • Purpose: Remember your notification and communication preferences
  • Cookie Names: notification_settings, communication_prefs
  • Duration: 1 year
  • Data Stored: Email notification settings, marketing preferences

3.3 Analytics Cookies

These cookies help us understand how you use our Service so we can improve it.

Google Analytics

  • Purpose: Analyze website usage, user behavior, and performance
  • Cookie Names: _ga, _ga_*, _gid, _gat
  • Duration: _ga: 2 years, _gid: 24 hours, _gat: 1 minute
  • Data Stored: Anonymous user identifier, session data, interaction events
  • Third Party: Google LLC
  • Privacy Policy: Google Privacy Policy

3.4 Performance Cookies

These cookies help us monitor and improve the performance of our Service.

Performance Monitoring

  • Purpose: Monitor application performance and error tracking
  • Cookie Names: perf_monitor, error_tracking
  • Duration: 7 days
  • Data Stored: Performance metrics, error logs (anonymized)

4. Detailed Cookie Information

4.1 First-Party Cookies

Cookie NamePurposeTypeDuration
session_tokenUser authenticationEssentialSession
csrf_tokenSecurity protectionEssentialSession
user_preferencesStore user settingsPreference1 year
language_prefRemember language preferencePreference1 year

4.2 Third-Party Cookies

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsUser identification2 years
_gidGoogle AnalyticsUser identification24 hours
_gatGoogle AnalyticsThrottle request rate1 minute

5. Cookie Consent and Management

5.1 Consent

When you first visit our website, we will ask for your consent to use non-essential cookies. You can choose which categories of cookies to allow:

  • Essential: Always active (required for basic functionality)
  • Preference: Optional (enhances user experience)
  • Analytics: Optional (helps us improve our Service)
  • Performance: Optional (helps monitor Service performance)

5.2 Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

Through Our Cookie Settings

  • Click the "Cookie Settings" link in our website footer
  • Use the cookie banner when it appears
  • Access settings through your account preferences

Through Your Browser

Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Delete all cookies when you close the browser

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site permissions > Cookies and site data

6. Impact of Disabling Cookies

6.1 Essential Cookies

Disabling essential cookies will:

  • Prevent you from logging into your account
  • Make it impossible to maintain your session
  • Reduce security protections
  • May cause parts of our Service to not function properly

6.2 Non-Essential Cookies

Disabling non-essential cookies will:

  • Reset your preferences each time you visit
  • Prevent us from remembering your settings
  • Limit our ability to improve our Service
  • May result in a less personalized experience

7. Analytics Opt-Out

7.1 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by:

7.2 Do Not Track

We respect "Do Not Track" signals sent by your browser. When we detect a Do Not Track signal, we will not load third-party analytics or tracking scripts.

8. Mobile Applications

If you use our mobile applications, they may use similar technologies to cookies (such as local storage) for similar purposes. You can manage these preferences through your device settings or within the application settings.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a notification on our website
  • Sending an email notification for significant changes

10. Legal Compliance

This Cookie Policy complies with applicable laws and regulations, including:

  • General Data Protection Regulation (GDPR) - EU
  • ePrivacy Directive - EU
  • California Consumer Privacy Act (CCPA) - California, USA
  • Information Technology Act, 2000 - India

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

DIGISCALE TECHNOLOGIES (OPC) PRIVATE LIMITED

44 MARUTI NAGAR, SARDAR MARKET ROAD

Bilimora, Gandevi, Navsari- 396321, Gujarat, India

Email: contact@digiscaletech.com

12. Quick Reference

Cookie Categories Summary

Essential Cookies

  • Always active
  • Required for basic functionality
  • Cannot be disabled

Optional Cookies

  • Require your consent
  • Can be disabled anytime
  • Enhance user experience

For more information about our data practices, please see ourPrivacy Policy andTerms of Service.